A supply order is a request to Iron Mountain for storage supplies such as empty boxes, transmittal slips and listing sheets. Iron Mountain transports the supplies to your location. The Supply Order wizard ensures that you have entered the appropriate order information, specified collection details such as priority, courier and order instructions, and have had the opportunity to review the order for accuracy.
- Select Records Management | Collections, Add Records | Order Supplies. The Supply List Entry screen opens.
- Select a Customer. Iron Mountain Connect Records Management populates the search bar and mainscreen asfollows:
- Information defaults into the address fields on the search bar from the customer's default address, which is set in the Shipping Address List.
- Available supplies are listed in the main section of the screen. Iron Mountain Connect Records Management performs the following checks to determine which supplies are available for this customer:
- If this customer is associated with a custom supply list, Iron Mountain Connect Records Management applies and uses this list.
- If there is no custom supply list, Iron Mountain Connect Records Management checks the default address to determine with which district it is associated and uses the district supply table maintained in SafeKeeperPLUS. There are different supplies available in different districts.
- If necessary, change the address to which the supplies will be delivered.
- For each type of supply required, enter the quantity and clickAdd to Basket.Supply items are sold in bundles. Iron Mountain Connect Records Management calculates the number of items on the order by multiplying the quantity you enter by the number per bundle. For example, standard boxes are sold in bundles of 10. Entering an order for 10 standard boxes will result in a supply order of 100 standard boxes (10 bundles of 10).
- Next, the Supply Order wizard leads you step by step through the order process.Refer to Supply Order Wizard Step 1: Supply Order Basket Items.
NOTE: Items remain in your basket from session to session until you complete an order or manually remove the item.
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Message |
Meaning |
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Item out of stock; expect slight delay |
This item is on your custom supply list, but is not carried on your district supply list. |
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Item not carried at this time |
This item is not currently available due to low inventory. |
See Also
